Bombardier Expands with Opening of Melbourne Service Centre
- New state-of-the-art facility at Essendon Fields Airport will enhance Bombardier’s customer service footprint in Asia-Pacific
- Melbourne Service Centre will provide quick and efficient maintenance, repair, and overhaul (MRO) capabilities on all Bombardier business aircraft, including a parts depot and back shop capabilities
- Australia is an important market for Bombardier and is part of a comprehensive worldwide aftermarket network expansion
Melbourne, Australia, September 28, 2022 – Bombardier today celebrated the grand opening of its new Melbourne Service Centre at Essendon Fields Airport, building on its commitment to the Australian market and growing global customer support network. When fully operational, the new OEM-operated Melbourne Service Centre will add 65 aerospace jobs in the community, including more than 48 highly-skilled technicians and boost Bombardier’s customer service footprint in the Asia-Pacific region.
The 4,700 square meter hangar and Fixed Base Operation (FBO) facility was designed by Bruce Henderson Architects, and includes a luxury lounge for aircraft owners, guests, pilots and crew, as well as meeting rooms for use while jets are serviced.
Australia is a key market for Bombardier, with more than 80-aircraft in its Australian business fleet. Bombardier is also the OEM with the largest percentage of deliveries in Australia, representing 31% of the market (47% for medium and large business jets). This new, highly efficient facility will serve as an important gateway to Asia-Pacific, serving as a key focal point for customers in the region and for future growth prospects of the Bombardier fleet.
Bombardier and Essendon Fields team members and customers were in attendance at the launch event, including Bombardier CEO Eric Martel and Executive Vice President, Services and Support, and Corporate Strategy, Jean-Christophe Gallagher.
“The addition of the new Melbourne Service Centre is the latest example of how we are transforming our aftermarket footprint in Australia and Asia-Pacific, further underscoring our commitment to our customers in this important region,” said Mr Gallagher, Executive Vice President, Services and Support, and Corporate Strategy, Bombardier Aviation. “By adding more specialized services for our customers, we can continue to deliver the service excellence they have come to expect from Bombardier.”
“Partnering with one of the world’s leading manufacturers of business aircraft for its new facility is evidence of Essendon Fields’ continued investment in creating a centre of excellence for general aviation here in Victoria. There are more business jets based here than anywhere in the country, and Bombardier’s commitment cements Essendon Fields as Australia’s home of business aircraft,’’ said Brendan Pihan, CEO of Essendon Fields.
The new Melbourne Service Centre will also provide customers with a variety of service options including scheduled and unscheduled maintenance, modifications, avionics installations, part depot and AOG support for Bombardier’s dynamic family of aircraft – including the newly introduced Global 8000 aircraft, the flagship of a new era.
The creation of this gleaming facility also underscores the steadfast commitment of the team from Essendon Fields Airport, as well as the Victoria Government, which has supported Bombardier’s development of the new facility and its growth plan.
Bombardier Aviation focus on passenger comfort, energy efficiency, reliability and safety. Their business aircraft are quieter, faster, and offer the smoothest rides in business aviation today. Importantly for the Australian market, they also offer the longest range, making them ideal for the Asia-Pacific region.